One Manhattan dispensary went from $2,031 to $9,629 in strict-attributed monthly marketing revenue in 90 days. Monthly conversions rose from 42 to 165 by expanding the list, switching on loyalty automations, and then sending to a smaller, more responsive audience.
TurnaroundLoyalty AutomationsEmail & SMSManhattan
Strict attribution only: opened and clicked before purchase.
Monthly strict revenue
4.7xRevenue in 90 days
165Monthly conversions
$9,629Monthly strict revenue
2xSMS revenue, flat volume
The Challenge
A single Manhattan store was barely using its marketing program. In June, four email blasts went out to roughly 500 people each, no automations were running, and the store earned $2,031 in strict-attributed revenue for the month. Over the previous twelve months it had averaged fewer than two campaigns a month, against a book median of nearly eight. The list existed and the platform was in place. The question was how much monthly revenue a properly run program could produce from the same store, measured under strict attribution only.
Results at a Glance (June to September)
Monthly strict revenue
$9,629
Up from $2,031 in June, 4.7x in 90 days, rising every month.
Jun
Jul
Aug
Sep
Monthly conversions
165
From 42 in June
3.9x
Email open rate
38.3%
From 20.2% in August
+18 points
Email revenue per send
$0.27
From $0.12 in August, on 43% fewer emails
2.3x
SMS monthly revenue
$1,386
From $697 on the same 1,340 texts
2x
Always on since July
7 loyalty automations, earning without anyone pressing send
All figures are strict attribution from the store's Alpine IQ monthly reports: a sale counts only when the customer opened the message and clicked through before buying. Each month was read at least seven days after it closed so late conversions were included.
What We Did
Three months, four moves.
Each change built on the last: reach the whole list, automate the loyalty touchpoints, give customers a steady calendar, then sharpen who each send goes to.
Put the Whole List to Work
In June each email reached roughly 500 people. In July each send reached about 5,700. The store already had the customers; they simply were not being messaged. Expanding reach was the first and largest lever, and it is why July revenue nearly quadrupled June.
Switch On Loyalty Automations
Seven always-on flows went live in July: reward available, almost to next reward, welcome for loyalty and non-loyalty customers, win back, post purchase, and birthday. By August they produced $1,955 in strict revenue, 23% of the store’s month, with the reward-available reminder leading every month since. These run without anyone pressing send.
Build a Real Campaign Calendar
The store moved from four blasts in June to eight to ten a month, timed around holidays, brand promos and weekend deals, with a paired text for most sends. A steady calendar gives customers a reason to check their inbox and gives the program enough sends to learn which offers work.
Send to a Smaller, More Responsive Audience
From early September, each email went to about 2,500 people instead of 5,600. Opens rose from 20% to 44% on those sends, email revenue per send more than doubled from $0.12 to $0.27, and email revenue for the month grew 30% on 43% fewer emails. Text revenue doubled on the same number of messages. More sends stopped being the goal. Better-matched sends were.
Key Takeaways
Most stores are under-messaging, not over-messaging. This store had a list and a platform but reached only a few hundred people a month. Simply putting the full list to work produced the largest single jump.
Automations are the floor that keeps rising. Seven loyalty flows went from zero to nearly a quarter of monthly revenue in two months, and they keep earning without staff time.
Reach first, then refine. Growing the audience built the revenue base. Narrowing each send to a more responsive audience then raised revenue per message, so the store grew again while sending less.
Strict attribution keeps the story honest. Every dollar here was opened and clicked before purchase. The broader opened-only figure for September was $35,434, but the turnaround is measured on the conservative number.
Ninety days is enough to see the shape. Revenue rose in every month of the window, which is the signal that the program was working, not one lucky send.
Is Your Store Under-Messaging Its List?
We audit the list, switch on loyalty automations, and build a campaign calendar measured on strict attribution, so you can see exactly what each month earns.